Bob: When a Fall is More Than a Fall
Bob had recently become an Aging Wisely client and his care manager would be working with his family to set up some services and start to look at the possibility of moving to assisted living locally or near his long-distance caregiver daughter. Shortly after their first visit, the care manager received a call from Bob's daughter. He had fallen the previous night and had failed to push his emergency response button. A neighbor had finally discovered the situation that morning and called his daughter and 911.
The care manager met Bob at the hospital. Though they had only worked together briefly, she had his updated medical history and medication list to help him provide to the E.R. staff. (Bob had a crumpled list of medications in his pocket which was a bit outdated and stumbled over a few questions, turning to the care manager to fill in some blanks.) She was also able to gently give a little background to the emergency room physician so that he understood Bob was living alone and experiencing some self-care challenges as recently evidenced by the fall situation. The care manager contacted Bob's daughter to keep her apprised. She had been scheduled to leave in the next couple days for a major overseas trip and was contemplating cancelling.